TERMS & CONDITIONS

 

Terms and Conditions

Welcome to  (the 'Site'). Please review the following basic terms that govern your use of and purchase of products & goods from our Site. Please be aware that your use of our Site constitutes your agreement to follow and be bound by the following terms.

 

1. Transaction Currency and Pricing
All prices quoted are in Hong Kong Dollars (HKD).

2. Shipping and Delivery Within Hong Kong
Hong Kong delivery is available to all areas (Hong Kong, Kowloon and New Territories) via our courier partners. Cookie DPT endeavours to delivery all orders on the scheduled date with 48 hrs notice unless otherwise specified.

Please email us at Info@CookieDPT.com for details of special delivery requests.
  

3. Customer Service
Cookie DPT is always committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and that the pricing is true and correct. We bake and deliver all orders within two business day of ordering; in the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within two business days to arrange an agreeable alternative product, a backorder or a full refund.
 

4. Returns and Refund Policy
We want you to be 100% satisfied with our cookies, so if you have any feedback we would kindly welcome them.

5. Errors
Whilst Cookie DPT takes all reasonable care to ensure the accuracy of information on our website, from time to time there may be information on the website or in any sales literature, quotation, price list, tax invoice or other document or information issued by Cookie DPT that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing or availability. 

Cookie DPT reserves the right to correct any errors or update information at any time without prior notice (including after an order has been submitted) without any liability on the part of Cookie DPT. Cookie DPT will not be bound by incorrect information which appears on our site, in any other document or information issued by Cookie DPT

6. Copyright
Cookie DPT website and its contents are copyright. Contents of our Site, and the Site as a whole, are intended solely for personal, non-commercial use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents or the site.

 

7. Security
When purchasing from Cookie DPT your details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard.

 

If you have any questions regarding our Terms and Conditions, please contact us via email at Info@CookieDPT.com