TERMS & CONDITIONS
Terms and Conditions
Welcome to (the 'Site'). Please review the following basic terms that govern your use of and purchase of products from our Site. Please be aware that your use of our Site constitutes your agreement to follow and be bound by the following terms.
1. Product Information:
All cookies are made fresh to order.
Cookies can last up to 7 days if placed in an air-tight container or zip-lock bag.
Cookie DPT recommends that all cookies be best consumed within 3 days of receiving for maximum freshness, flavour and texture.
2. Payment Information
We only accept online payment for online orders.
If you wish to place an order but would like to arrange alternative payment method, please email your order to: Info@CookieDPT.com
Bank transfer details are as follow:
Account Name: Supreme Square International
Account Number: 817-047756-838
Bank Name: HSBC Hong Kong
Bank Address: 1 Queen’s Road Central, Hong Kong
Bank Code: 004 SWIFT: HSBCHKHHHKH
3. Transaction Currency and Pricing
All prices quoted are in Hong Kong Dollars (HKD).
4. Shipping and Delivery Within Hong Kong
Hong Kong delivery is available to all areas (Hong Kong, Kowloon and New Territories) via our courier partners. Cookie DPT endeavours to post all orders within two day of order placement,
Please email us at Info@CookieDPT.com for details of any delivery not received within seven days of order confirmation.
5. Customer Service
Cookie DPT is always committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and that the pricing is true and correct. We pack and deliver all orders within 2 business day of purchase; in the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Whilst Cookie DPT takes all reasonable care to ensure the accuracy of information on our website, from time to time there may be information on the website or in any sales literature, quotation, price list, tax invoice or other document or information issued by Cookie DPT that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing or availability.
Cookie DPT reserves the right to correct any errors or update information at any time without prior notice (including after an order has been submitted) without any liability on the part of Cookie DPT. Cookie DPT will not be bound by incorrect information which appears on our site, in any other document or information issued by Cookie DPT
Coffee DPT website and its contents are copyright. Contents of our Site, and the Site as a whole, are intended solely for personal, non-commercial use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents or the site.
When purchasing from Cookie DPT your details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard.
If you have any questions regarding our Terms and Conditions, please contact us via email at Info@CookieDPT.com
9. Licensing Information:
Food Factory License - xx xx xxxxxx